Complimentary February 27 Webinar to Highlight Next Frontier in Shop Technology, Offer Best-Practice Advice for Optimizing the Customer Experience and Navigating the Current Automotive Physical Damage Economy
SAN DIEGO – Feb. 12, 2013 – Audatex North America, Inc. (Audatex), a wholly owned subsidiary of Solera Holdings, Inc., the leading global claims solutions provider serving the automotive industry, today announced it will host a complimentary webinar, “Navigating the Top Challenges Facing Collision Repair Shops in 2013,” on Feb. 27 at 1:00 p.m. EST. Online registration for the webinar is now available here: http://abrn.com/2013Challenges.
The fast-paced, one-hour webinar will feature Rick Tuuri, Audatex Vice President of Industry Relations, Neal Lowell, Senior Director of Product Management, and Dave Henderson, Executive Director of Audatex AutoWatch, as speakers. With more than 60 years of combined collision industry experience, these speakers will offer valuable insight into how to turn vehicle owners into long-term shop advocates, while also providing an overview of the following key industry trends:
Audatex AudaNet PlatformTM Designed to Optimize the Customer Experience
The webinar follows Audatex’ Fall 2012 North American debut of AudaNet™, its intelligent, next-generation claims and collision repair platform. AudaNet encompasses a range of updated, new and forthcoming AudaNet products focused on driving customer satisfaction by streamlining and enriching the entire claim and repair lifecycle -- from the first moment a collision occurs, through appraisal, repair and until that claim is settled.
Among these offerings is AudaNet Xpert™ AutoWatch, the company’s web-powered repair tracking solution, which gives collision repair facilities a proven way to enhance customer service and improve customer communication by allowing vehicle owners to view the progress of their repairs online. Repairers use the solution daily -- via smart phone or desktop -- to upload and post digital photos along with the latest vehicle repair status information, keeping customers up to date through completion of the job.
With AutoWatch, vehicle owners can choose to receive vehicle status updates on the web, via email or text message, and can even share updates with friends via Facebook. More information on the complete AudaNet Platform including a high-impact video, detailed collateral and other materials is available on the AudaNet microsite at www.audanet.us.
Audatex is a wholly owned subsidiary of Solera Holdings, Inc. Solera is the leading global claims solutions provider serving the automotive industry. The Audatex name is active today across six continents. Solera provides world-class claims solutions that help customers automate their processes; managing millions of claims each year efficiently and effectively, and resolving billions of dollars in claims settlements. Beyond a leading presence in automotive claims, our growing footprint also extends into the automotive-related financial services and medical claims solutions markets. As part of the Solera group of companies, the Audatex, AUTOonline, Explore, Market Scan, Sidexa, Informex, Inpart, ABZ, Hollander, HPI and IMS companies all draw on unique global experience to develop and deliver the latest technologies, market intelligence and best practices on a local level. For more information, please visit our website at www.audatex.us.
Tel: 858-946-1691; Cell: 858-432-8583
Audatex, a Solera Company