AudaExplore’s Driver Experience and Repair Platforms Streamline MAACO’s Business

MAACO Franchisees Using MAACO One App Powered by AudaExplore Technology

SAN DIEGO – November 19, 2014 – Following the April 2014 strategic agreement between AudaExplore™, the US business unit of Solera Holdings, Inc. (NYSE: SLH) and a leading, data-driven solution provider to insurance carriers, repairers, dealerships, fleet owners and suppliers, and MAACO®, North America’s largest automotive paint and bodyshop, MAACO has implemented AudaExplore’s Driver Experience and Repair Platforms across the U.S. The result has been improved management processes and customer service, specifically by:

  • Driving better business margins and increasing operational efficiency within the repair shops through improved workflow; and
  • Making the repair process faster and less stressful for the end-user by powering MAACO’s MAACO One mobile application. Since the late July launch of MAACO One, the application has been downloaded over 10,000 times by customers, and thousands of appointments have been scheduled using it. The application gives customers increased control of their auto repair experience, including the ability to receive updates in the palm of their hand.

“MAACO prides itself on being a leader in technology and customer service. Our partnership with AudaExplore has taken our offering to the next level, allowing us to leverage technology in every aspect of our business,” said Danny Rivera, CTO of MAACO. “Our participating shops are operating with an enhanced efficiency that trickles all the way down to the end consumer. AudaExplore has been a great partner in helping our franchisees implement this technology and we look forward to rolling it out to more shops in the coming months.”

“In the Era of Disruption, repair shops live and die based on their reputation for transparency and customer service,” said Gordon Henderson, VP of Collision Repair Solutions. “With 40 years in business, MAACO has a great sense of what its customers and its franchisees need, and we worked closely with them to provide the most advanced technology to give both the tools to build a successful and efficient relationship.”

“Our operations have been expertly streamlined using AudaExplore’s state-of-the-art technology. Managers now have more control over day-to-day operations, allowing our technicians to work on more repairs per day which increases the overall profitability of our shop,” said Brian Greenley, MAACO shop owner. “As customers are becoming more digitally inclined, they want quick and reliable updates on their auto repairs and MAACO One coupled with AudaExplore’s Driver Experience Platform provides them the kind of experience that leads to repeat business and strong word of mouth.”

Brian Greenley’s shop in Littleton, CO is the most successful MAACO franchise in history, growing from $400,000 in annual revenue in 1991 to over $5,000,000 in annual revenue today. Shops like his are leveraging AudaExplore’s Driver Experience and Repair Platforms to streamline their business and climb up the performance ladder at MAACO. The number of shops using innovations such as the Driver Experience Platform continues to grow as the technology moves the needle for clients. More than 100 shops are expected to use the platform by the end of 2014.

For more than 40 years, AudaExplore has delivered intelligent technology solutions that enable repair facilities to run a more profitable and productive business while creating uncommon experiences for their customers in more than 15,000 MAACO repair shops across North America. MAACO is the latest multi-shop owner to take advantage of AudaExplore’s proven data-driven Driver Experience and Repair Platforms to reimagine its customer’s experience.

About AudaExplore

As owners expect greater service throughout the life of their vehicle, AudaExplore helps businesses reimagine the ownership experience through its proven data-driven solutions. By delivering global data, easy-to-use technology and deeper insights into the ownership lifecycle, AudaExplore is leading the industry in making insurance carriers, repairers, dealerships and fleet owners more competitive and profitable. AudaExplore is a business unit of Solera Holdings, Inc. (NYSE: SLH), the leading global claims solutions provider serving the automotive industry. For more information, visit www.audaexplore.com, or follow us on Twitter at @AudaExplore_.

About MAACO Franchising, LLC

Founded in 1972, MAACO(R) Collision Repair & Auto Painting (www.maaco.com) repairs accident damage, dents and faded paint for close to 500,000 drivers annually. The 450 franchises have restored the safety and beauty of all types of vehicles for nearly 40 years. MAACO Franchising, LLC, headquartered in Charlotte, NC, has been cited numerous times by Entrepreneur magazine as #1 in its category in the Annual Franchise 500 survey.

Driven Brands, LLC

Driven Brands, (www.drivenbrands.com) headquartered in Charlotte, NC, serves as parent company for the separate businesses: MAACO(R) (a franchise-based collision repair and auto painting retail network) Meineke Car Care Centers(R) (a franchise-based automotive service and repair retail network); Econo Lube & Tune (a franchised chain of automotive repair/quick lube services) and a franchised network of mobile services consisting of AutoQual(R), Aero-Colours(R) & Drive N Style(R) (specializing in automotive interior reconditioning and maintenance, paint refinishing and restyling services for Car Dealerships).

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