24 July 2012
Innovative Vehicle Identification Technology Goes Beyond Traditional VIN Decode Solutions to Deliver Accurate, Vehicle-Specific Information in Seconds, Resulting in Faster, More Efficient Claims Settlements
SAN DIEGO (July 24, 2012) – Audatex North America, Inc., a leading provider of software and services to the U.S. automobile insurance claims processing and collision repair industries, today announced it has signed an agreement to add Porsche to the growing list of global automobile manufacturers supported in the U.S. by its AudaVIN vehicle identification technology solution.
AudaVIN utilizes vehicle identification number (VIN) data to give insurance claim representatives, appraisers and collision repair estimators complete vehicle-specific information – as recorded by manufacturers on the production line. The latest release of the software displays everything from exterior paint and interior trim information, to the vehicle’s make, model, edition, production date, standard equipment, factory-installed options, and engine and transmission details.
By identifying the more complex options and packages available for luxury vehicles, AudaVIN goes beyond alternative VIN decode technologies to provide accurate vehicle-specific information in seconds. The result is significant reductions in inspection time, more accurate damage costs and total loss valuations, and improvements in first call settlement rates.
“Extending our vehicle coverage with the addition of a market leader such as Porsche marks a major milestone for AudaVIN, which gives our insurance and collision repair partners a stronger competitive edge by making for a faster, more efficient claims settlement process,” said Coleman Conroy, Vice President of Strategic Accounts, Audatex North America. “By quickly delivering the most accurate selections for options and packages, particularly with today’s more complex luxury vehicles, AudaVIN leads to time savings and better peace of mind for vehicle owners, and more profit and success for our partners and customers.”
AudaVIN addresses consumers’ top concerns regarding errors made during the claims settlement process by uncovering options and packages that, if overlooked, can reduce a vehicle’s perceived actual cash value (ACV) by hundreds or even thousands of dollars. For example, an AudaVIN query for a 2010 Porsche Panamera recently revealed that a competing VIN decoding solution missed more than $8,000 in equipment and options including climate-controlled front seats; power rear and rear side window sunshades; XM satellite radio; aluminum door sills; Bluetooth connectivity; natural leather seat trim; and even the Porsche crest in the headrest.
“With better insight into vehicle-specific information, appraisers and estimators won’t overlook these important details,” said Conroy. “They can leverage AudaVIN to make more informed ACV decisions while also expediting cycle time and achieving higher levels of customer service and satisfaction.”
AudaVIN supports more than 25 brands globally including Mercedes-Benz, BMW, Mini, Smart, Volkswagen, Volvo, Audi and now Porsche, with new OEM partners to be added later this year. The software offers full integration with estimating and total loss solutions from Audatex. For more information, visit http://audatex.us/product.asp?PageID=zveh_identification_insurance.
Audatex is the leading global claims solutions provider serving the automotive industry. Active today across six continents, Audatex provides world-class claims solutions that help customers automate their processes; managing millions of claims each year efficiently and effectively, and resolving billions of dollars in claims settlements. Beyond a leading presence in automotive claims, our growing footprint also extends into the automotive-related financial services and medical claims solutions markets. As part of the Solera group of companies, Audatex, AUTOonline, Explore, Market Scan, Sidexa, Informex, Inpart, ABZ, Hollander, HPI and IMS draw on unique global experience to develop and deliver the latest technologies, market intelligence and best practices on a local level. For more information, please visit our website at www.audatex.us.
Editor’s Note: Photos available upon request.
Audatex, a Solera Company