AudaVIN Integration with Audatex Estimating Improves Accuracy, Increases Customer Satisfaction
SAN DIEGO – July 9, 2013 – AudaExplore™, a leading provider of automotive claims, underwriting and information solutions to insurance carriers, repair facilities and government agencies, today announced that it is making AudaVIN™, its advanced, patent-pending vehicle identification technology, available to collision repair shops for the first time. Long available to insurance carriers, AudaVIN utilizes vehicle identification numbers (VINs) to provide complete vehicle-specific information, accurately identify parts and options packages and maximize customer satisfaction.
AudaVIN has been tightly integrated with Audatex Estimating to give shops immediate and accurate vehicle equipment and parts identification directly from within the estimating platform. Everything from exterior paint and interior trim data, to the vehicle’s make, model, style, edition, production date, standard equipment, factory-installed options, and engine and transmission details is identified in seconds by the AudaVIN software. AudaVIN offers instant access to more than 64 million GM vehicles along with the VINs and complex regular production options (RPO) data from more than 28 global automotive brands to drive faster, more efficient claims cycles for shops and their vehicle owner customers.
AudaExplore data shows that use of AudaVIN leads to a 10 percent reduction in supplemental estimates, adding to its contributions toward improving customer service and decreasing repair time and costs, according to Gordon Henderson, Vice President, Collision Repair Services, AudaExplore.
“Simply put, AudaVIN takes the guesswork out of vehicle identification for collision repair shops. It’s the only technology on the market to integrate full VIN and RPO information into the estimating platform, making it fast and convenient for estimators to select the right parts and option details right up front,” said Henderson. “As the future of automotive claims points to providing superior customer service, shops that make use of AudaVIN will find that it not only delivers more accurate estimates but it also instills customer confidence that the proper repairs are being made to their own specific vehicle.”
AudaVIN delivers immediate accuracy and greater control of the automobile claims and collision repair experience using the world’s most advanced vehicle identification technology. It provides vehicle-specific information, as recorded by the original equipment manufacturers (OEMs) themselves on the production line, automatically identifying standard and optional equipment and related parts to determine partial loss estimates or total loss valuations. AudaVIN is priced based on a per-use basis and supports GM, Mercedes-Benz, BMW, Mini, Smart, Volkswagen, Volvo, Audi, Porsche, Nissan, Infiniti, Jaguar Land Rover and a growing list of other popular brands.
AudaExplore is a leading provider of automotive claims, underwriting and information solutions to the insurance carrier, repair shop and government agency markets. AudaExplore is a business unit of Solera Holdings, Inc., the leading global claims solutions provider. Solera provides global information solutions that help customers automate their processes; manage millions of claims each year, and resolve billions of dollars in claims settlements efficiently and effectively. As part of the Solera group of companies, the AudaExplore, AUTOonline, Market Scan, Sidexa, Informex, Inpart, ABZ, Hollander, HPI and IMS businesses all draw upon Solera’s unique global experience to develop and deliver the latest technologies, market intelligence and best practices on a local level. For more information, please visit our websites at www.exploredata.com and www.audatex.us.